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Last Updated: April 09, 2022

This Privacy Statement explains how LEAP Mobility and its subsidiaries and affiliated companies, including Charleston Mobility, LLC (collectively, “Company”) collects, uses, and discloses information about you through its website, LEAP mobile application and related products and services (collectively, the “Services”) or when you otherwise interact with us.

We may change this Privacy Statement from time to time. If we make changes, we
will notify you by revising the date at the top of the Privacy Statement and, in some
cases, we may provide you with additional notice (such as adding a statement to
our homepage or sending you a notification). We encourage you to review the
Privacy Statement whenever you access the Services or otherwise interact with us
to stay informed about our information practices and the choices available to you.
Collection of Information Information You Provide to Us When you register for the

Services and open an account, we ask you to provide certain information such as your name, email address, phone number, and credit card information. We also collect information when you participate in any interactive features of the Services, fill out a form, participate in a contest or promotion, initiate and complete a transaction, communicate with us via third-party social media sites, request customer support or otherwise communicate with us, and any other information you choose to provide to us.

Information We Collect Automatically from our Services
When you access or use our Services, we automatically collect information about
you, including:
Transaction Information: We collect information in connection with each
transaction you engage in via the Services, including transaction initiation time,
length of rental, amount of transaction, and other transaction details.
Log Information: We collect log information about your use of the Services,
including the type of browser you use, mobile application version, access times,
pages viewed and time spent on those pages, your IP address and the web page
you visited before navigating to our Services.
Device Information: We collect information about the computer or mobile device
you use to access our Services, including the hardware model, operating system
and version, web browser software, unique device identifiers, and mobile network
Location Information: In accordance with your device permissions, we collect
information about the precise location of your device in order to provide the
Services. For more details, please see “Your Choices” below.
Information Collected by Cookies and Other Tracking Technologies: We use various
technologies to collect information, including cookies and web beacons. Cookies are

small data files stored on your hard drive or in device memory that help us improve
our Services and your experience, see which areas and features of our Services are
popular and count visits. Pixel tags (or web beacons) are electronic images that
may be used in our Services or emails and help deliver cookies, count visits and
understand usage and campaign effectiveness. For more information about cookies
and how to disable them, please see “Your Choices” below.
Information We Collect from Other Sources
We may obtain information from other sources and combine that with information
we collect through our Services. For example, we may collect information about you
from third parties, including but not limited to identity verification services, credit
bureaus, mailing list providers and publicly available sources. Additionally, if you
create or log into your account through a social media site, we will have access to
certain information from that site, such as your name, account information and
friends lists, in accordance with the authorization procedures determined by such
social media site.

Use of Information
We use the information we collect to provide, maintain, and improve our services,
such as to administer your account, deliver the services you request and customize
your experience with us. We may also use the information we collect to:
Develop new products and services;
Send you technical notices, updates, security alerts and support and administrative
messages and to respond to your comments, questions and customer service
requests; Communicate with you about products, services, offers, and events offered by Company and others, and provide news and information we think will be of interest to you; Monitor and analyze trends, usage and activities in connection with our Services; Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of Company and others;
Personalize and improve the Services and provide advertisements, content or
features that match user profiles or interests; Facilitate contests, sweepstakes and promotions and process and deliver entries
and rewards; and Carry out any other purpose for which the information was collected.

Sharing of Information
We may share information about you as follows or as otherwise described in this
Privacy Statement: With vendors, consultants and other service providers, including third-party
payment processors, who need access to such information to carry out work on our
With third parties for their own services and marketing purposes, unless you opt
out of this type of sharing by emailing us at;
In response to a request for information if we believe disclosure is in accordance
with, or required by, any applicable law, regulation or legal process;
If we believe your actions are inconsistent with our user agreements or policies, or
to protect the rights, property and safety of Company or others;
In connection with, or during negotiations of, any merger, sale of company assets,
financing or acquisition of all or a portion of our business by another company;
Between and among Company and our current and future parents, affiliates,
subsidiaries and other companies under common control and ownership; and
With your consent or at your direction.
We may also share aggregated or de-identified information, which cannot
reasonably be used to identify you.

Social Sharing Features
The Services may offer social sharing features and other integrated tools (such as
the Facebook “Like” button), which let you share actions you take on our Services
with other media, and vice versa. Your use of such features enables the sharing of
information with your friends or the public, depending on the settings you establish
with the entity that provides the social sharing feature. For more information about
the purpose and scope of data collection and processing in connection with social
sharing features, please visit the privacy policies of the entities that provide these

Advertising and Analytics Services Provided by Others
We may allow others to provide analytics services and serve advertisements on our
behalf across the internet and in applications. These entities may use cookies, web
beacons, device identifiers and other technologies to collect information about your
use of the Services and other websites and applications, including your IP address,
web browser, mobile network information, pages viewed, time spent on pages or in
apps, links clicked and conversion information. This information may be used by
Company and others to, among other things, analyze and track data, determine the
popularity of certain content, deliver advertising and content targeted to your
interests on our Services and other websites and better understand your online
activity. For more information about interest-based ads, or to opt out of having your
web browsing information used for behavioral advertising purposes, please visit Your device may also include a feature (“Limit Ad
Tracking” on iOS or “Opt Out of Interest-Based Ads” or “Opt Out of Ads
Personalization” on Android) that allows you to opt out of having certain information
collected through apps used for behavioral advertising purposes.

Company takes reasonable measures to help protect information about you from
loss, theft, misuse and unauthorized access, disclosure, alteration and destruction.

Data Retention

We store the information we collect about you for as long as is necessary for the
purpose(s) for which we originally collected it, or for other legitimate business
purposes, including to meet our legal or other regulatory obligations.
Transfer of Information to the U.S. and Other Countries
Company is based in the United States and we process and store information in the
U.S. and in other countries. As such, we and our service providers may transfer
your information to, or store or access it in, jurisdictions that may not provide
equivalent levels of data protection as your home jurisdiction. We will take steps to
ensure that your personal data receives an adequate level of protection in the
jurisdictions in which we process it.

Residents of the European Economic Area
If you are a resident of the European Economic Area (“EEA”), you have certain
rights and protections under the law regarding the processing of your personal data.
Legal Basis for Processing
If you are a resident of the EEA, when we process your personal data, we will only
do so in the following situations:
We need to use your personal data to perform our responsibilities under our
contract with you (e.g., processing payments for and providing the Company
services you have requested).
We have a legal obligation to, or legitimate interest in, processing your personal
data. We process your personal data where necessary for us to comply with legal
and regulatory obligations we are under, and also where it is necessary for
legitimate interests we have in conducting our business. For example, we may
process your personal data to send you marketing communications, to
communicate with you about changes to our Services, and to provide, secure, and
improve our Services.
You have consented to the processing of your personal data for one or more specific

Data Subject Requests
If you are a resident of the EEA, you have the right to access personal data we hold
about you and to ask that your personal data be corrected, erased, or transferred.
You may also have the right to object to, or request that we restrict, certain
processing. If you would like to exercise any of these rights, you may contact us as
indicated below.
Questions or Complaints
If you are a resident of the EEA and have a concern about our processing of
personal data that we are not able to resolve, you have the right to lodge a

complaint with the data privacy authority where you reside. For contact details of
your local Data Protection Authority, please see:
Your Choices

Account Information
You may update, correct or delete information about you at any time by logging into
your online account or emailing us at If you wish to delete
or deactivate your account, please email us at, but note
that we may retain certain information as required by law or for legitimate business
purposes. We may also retain cached or archived copies of information about you
for a certain period of time.


Location Information

When you first launch any of our mobile applications that collect location
information, you will be asked to consent to the application’s collection of this
information. We currently require this location information to use our Services, so if
you do not consent to this collection, you cannot use our Services. If you initially
consent to our collection of location information, you can subsequently stop the
collection of this information at any time by changing the preferences on your
mobile device. If you do so, our mobile applications, or certain features thereof, will
no longer function. You may also stop our collection of location information by
following the standard uninstall process to remove all of our mobile applications
from your device.

Most web browsers are set to accept cookies by default. If you prefer, you can
usually choose to set your browser to remove or reject browser cookies. Please note
that if you choose to remove or reject cookies, this could affect the availability and
functionality of our Services.

Promotional Communications
You may opt out of receiving promotional communications from Company by
following the instructions in those messages or by emailing us at If you opt out, we may still send you non-promotional
emails, such as those about your account or our ongoing business relations.
Mobile Push Notifications/Alerts
With your consent, we may send promotional and non-promotional push
notifications or alerts to your mobile device. You can deactivate these messages at
any time by changing the notification settings on your mobile device.

Contact Us
If you have any questions about this Privacy Statement,

please contact us at:

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